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Privacy Policy

Effective Date: September 10, 2026

MailQV ("MailQV", "we", "us", or "our") provides software that helps users manage and send email outreach campaigns.

This Privacy Policy explains how we collect, use, store, and protect information when you use our website, application, and related services (collectively, the "Service").

By using MailQV, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information.

Account Information

When you create or manage an account, we may collect information such as:

  • Name
  • Email address
  • Account identifiers
  • Authentication information
  • Workspace or company information

Email Account and Integration Data

If you connect an email provider or third-party service to MailQV, we may receive information necessary to provide the requested functionality.

Depending on the integration and permissions you grant, this may include:

  • Email account address
  • OAuth access tokens
  • Sender account metadata
  • Email sending status
  • Message identifiers
  • Thread identifiers
  • Delivery, bounce, reply, and campaign activity data

MailQV only accesses information permitted by the authorization scopes you approve.

We do not use connected email data for advertising purposes.

Campaign and Contact Data

When you upload or create contact lists or campaigns, we may process information such as:

  • Contact names
  • Email addresses
  • Company names
  • Job titles
  • Custom contact fields
  • Campaign content
  • Email subject lines and message bodies
  • Sending schedules
  • Campaign performance information

You are responsible for ensuring that you have a lawful basis to collect, upload, process, and contact individuals whose information you use through MailQV.

Usage and Technical Data

We may automatically collect technical and usage information, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Log data
  • Session activity
  • Pages viewed
  • Feature usage
  • Error and diagnostic information

We use this information to operate, secure, improve, and troubleshoot the Service.

Billing Information

If you purchase a paid plan, payment information may be processed by our third-party payment provider.

MailQV does not generally store full payment card details.

2. How We Use Information

We may use information to:

  • Provide and operate the Service
  • Authenticate users
  • Send emails requested by users
  • Manage campaigns and contacts
  • Connect third-party integrations
  • Track email sending and campaign performance
  • Prevent fraud, abuse, spam, and unauthorized use
  • Maintain security and service reliability
  • Provide customer support
  • Process payments and subscriptions
  • Improve features and user experience
  • Communicate service-related updates
  • Comply with legal obligations

We do not sell personal information.

3. Email Sending and User Responsibility

MailQV provides technical tools for sending email. Users control:

  • Who they contact
  • What messages they send
  • The source of their contact data
  • Their legal basis for contacting recipients
  • Their compliance with applicable laws

Users must comply with applicable privacy, marketing, anti-spam, and electronic communications laws, including where applicable the GDPR, UK GDPR, PECR, CAN-SPAM Act, and similar regulations.

MailQV does not authorize users to send unlawful, deceptive, fraudulent, or unsolicited communications.

4. Legal Bases for Processing

Where applicable under the GDPR or UK GDPR, we process personal data based on one or more of the following legal bases:

  • Performance of a contract
  • Legitimate interests
  • Consent
  • Compliance with legal obligations

Where MailQV processes campaign recipient data on behalf of a customer, the customer generally acts as the data controller and MailQV acts as a data processor.

5. Third-Party Services

We may use third-party providers to operate the Service, including providers for:

  • Cloud hosting
  • Authentication
  • Email integrations
  • Analytics
  • Error monitoring
  • Payment processing
  • Infrastructure and security

These providers may process information only as necessary to provide their services to us and subject to their own legal obligations and privacy policies.

6. Google User Data

If you connect a Google account, MailQV's use and transfer of information received from Google APIs will comply with the Google API Services User Data Policy, including applicable Limited Use requirements.

We only request Google permissions necessary for features you choose to use.

You can revoke MailQV's access to your Google account at any time through your Google Account security settings.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide the Service
  • Maintain account and campaign history
  • Meet legal and regulatory requirements
  • Resolve disputes
  • Prevent fraud or abuse
  • Enforce our agreements

Retention periods may vary depending on the type of data and the reason it is processed.

You may request deletion of your account and associated personal information, subject to legal or legitimate retention requirements.

8. Data Security

We use reasonable technical and organizational safeguards designed to protect information against:

  • Unauthorized access
  • Loss
  • Misuse
  • Alteration
  • Disclosure

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

MailQV and its service providers may process information in countries other than the country where you are located.

Where required, we use appropriate safeguards for international data transfers, such as contractual protections or other legally recognized mechanisms.

10. Your Privacy Rights

Depending on where you live, you may have rights including the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion
  • Restrict processing
  • Object to processing
  • Request data portability
  • Withdraw consent
  • Submit a complaint to a data protection authority

To exercise applicable rights, contact us using the information below.

11. Cookies and Similar Technologies

MailQV may use cookies and similar technologies for:

  • Authentication
  • Security
  • Session management
  • User preferences
  • Analytics
  • Service performance

Where required by law, we will obtain consent before using non-essential cookies.

12. Children's Privacy

MailQV is not intended for children under the age of 18.

We do not knowingly collect personal information from children.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make material changes, we may update the effective date and provide additional notice where appropriate.

Continued use of the Service after an updated Privacy Policy becomes effective indicates acknowledgement of the revised policy.

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

Email: info@mailqv.com

Website: https://mailqv.com